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Shipping And Handling
We aim to dispatch your order within 48 hours. We expect your order to
arrive at your chosen destination within 7 days, but in extenuating
circumstances your order may take up to 28 days to be delivered.
Postage and Packing
is by Royal Mail and items will require a signature. For UK
deliveries there is no Postage and Packaging charges.
Tax Charges All prices
include VAT
Guarantee
Perfume2u.co.uk are confident you will be satisfied with your
purchase, but if your not satisfied, return it undamaged within 28 days
of receipt for a full refund of the purchase price. Used products cannot
be refunded.
Damages
Please notify us by
email to sales@perfume2u.co.uk within 48 hours of receipt. This is very
important as any claims outside this period will not be entertained.
Damaged merchandise presented for return, must be accompanied by a copy
of the original paperwork.
Condition of Returns
Email us at sales@perfume2u.co.uk and let us know you wish to return
part or all of your order. Please give an explanation for the cause of
return. Be sure to include your name and address and the sales invoice
number from your invoice included in your order.
For undamaged items,
they must be returned in the same packaging materials as received and
any other packing items that came with the item. The product must be
received in PERFECT RESALEABLE CONDITION. We reserve the right to
request up to the replacement cost of the item if it is returned damaged
as the result of improper packing. REMEMBER TO PACK IT AS YOU RECEIVED
IT.
When shipping the
damaged or incorrect merchandise back to us, please use 1st
Class or Registered Mail.
Please return to
PO Box
8764
, Boulevard
Industrial Park,
Nottingham NG9 9BD
Credit
Upon receipt and inspection of the returned items, your credit
will be issued appropriately and you will receive email confirmation of
the transaction.
Prices
We
have taken great care to ensure prices are accurate. Prices may
change over time, so if you use your shopping list within 'My account'
as a way of re-ordering items, prices on your previous order may no
longer be valid. However, the correct prices will be applied when you
select an item from the shopping list and add it to your current basket.
All prices include VAT where appropriate.
Purchases
We reserve the right to refuse
any order at our discretion, and may take legal action against any
customer who attempts to abuse the ordering system.
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